FAQ
Frequently Asked Questions
If you don’t find the answer you’re looking for here, feel free to reach out. Our team is glad to help with any questions or support you might need.
What exactly does Precision do for telehealth companies?
Precision is a 503A sterile and non-sterile compounding & fulfillment pharmacy. We seamlessly integrate with your virtual care platform to procure, manufacture, package, and ship sterile and non-sterile medications under your brand to your patients.
Which states does Precision serve, and how is compliance managed?
We are licensed in 48 states and maintain a NABP accreditation and a LegitScript certification. We manage all state-by-state pharmacy licensing, ensuring full regulatory compliance.
What types of compounding can you fulfill?
Precision is equipped to handle:
- Non-sterile compounding (capsules, sublinguals, RDT’s, pills, creams, ointments, sprays & suppositories) following USP 795
- Sterile compounding (injectables, ophthalmic) following USP 797/800.
How does Precision integrate with a telehealth care partner’s systems?
We offer a robust API interface designed for:
- Receiving e-prescription fill orders
- Sending real-time status updates
- Handling order modifications or cancellations
How does precision ensure safety, scalability, and accuracy?
Precision uses:
- Automated dispensing & multiple quality control checkpoints
- Transparent reporting & metrics
- Scalable operations to manage both steady and peak prescription volumes
Can Precision handle growth and sudden spikes in demand?
Yes. Precision’s fulfillment infrastructure is designed to elastically scale with volume. There is no need for your team to manage multiple pharmacy partners. We can handle everything for virtual health partners from warehousing management to inventory, automated packaging, and shipping logistics.
Where are your fulfillment centers located?
We operate hubs in:
- Bellmore, NY (HQ & North hub)
- Boca Raton, FL (South hub)
What kind of medications and supplements does Precision fulfill?
We fulfill:
- Compounded prescription medications (sterile & non-sterile)
- Commercial medications
- Private-label OTC supplements
- Veterinary compounding, commercial medications & medical foods
What standards and certifications do you maintain?
Precision is proud to be:
- NABP – accredited
- LegitScript – certified
- USP 795 / 797 / 800 compliant
We also undergo regular licensing audits and maintain rigorous quality assurance protocols on a regular basis.
How quickly does Precision typically ship orders?
Shipping timelines vary by location and formulary, but the use of automation and logistics ensures fast, accurate processing even during high-volume periods.
What are the costs and pricing structure?
Pricing is usually customized based on a variety of factors including:
- Formulary
- White labeling/Kitting
- Shipping requirements
Reach out to discuss a tailored quote.
